Shipping & Returns

Shipping Information

We ship worldwide from our international warehouse network. All prices include shipping and import taxes — no extra charges at delivery.

Delivery Times

  • Europe10–25 days
  • North America15 days
  • Asia15 days
  • South America25–30 days
  • Africa25–40 days
  • Oceania15–25 days
  • Islands & Remote35–45 days

Order Processing

Orders are processed within 1–3 business days. You'll receive a confirmation email with tracking information once your order ships.

Returns & Refunds

Unused, undamaged goods may be returned or exchanged within 60 days of delivery. Normal processing takes 7 business days, up to 15 business days in exceptional cases.

To initiate a return, contact us at [email protected] with your order number.

Refunds are issued to the original payment method within 5–10 business days after we receive the returned items.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery. We'll arrange a replacement or full refund at no cost to you.

Questions?

Contact our support team at [email protected]. We respond within 24 hours, Monday through Friday.